Privacy Statement for Commercial Water Solutions Ltd

This privacy statement sets out how Commercial Water Solutions Ltd (CWS) uses and protects any information received via this website, email, hardcopy or via third party. CWS is committed to ensuring that your privacy is protected. Commercial Water Solutions Ltd may change this statement from time to time by updating this page. This privacy statement is effective from 25th May 2018.

We may collect and store the following information, where applicable:


  • Business Name
  • Contact Name
  • Email Address
  • Telephone Numbers

Live Customers

  • Business Name
  • Contact Name
  • Email Address
  • Telephone Numbers
  • Invoice Address
  • Bank Name and Address
  • Account Name
  • Account Sort Code
  • Account Number
  • I.P. Address

Non Personal Information

  • Business Name
  • Water meter and location
  • Premises rateable value

We use this information for, where applicable:

  • Corresponding with you.
  • Creating quotations and invoices.
  • Submitting bank account information to our third party direct debit processor.
  • Submitting Business Name to the water market data controller.
  • Providing contact details to Scottish Water for the purpose of contacting you if required.

CWS have created a GDPR policy (internal document CWS-M-003) which documents the processes for the control of personal data by CWS. For any GDPR or data enquiries, please contact the CWS Data Controller by emailing: